Shipping policy
Shipping Policy
Last updated: September 3, 2026
Thank you for shopping with us! We aim to make your shopping experience as smooth as possible.
Processing Time
Orders are usually processed within 1–3 business days after payment is successfully received.
During busy periods, holidays, or promotional events, processing may take slightly longer.
Shipping Time
Estimated delivery time is generally 7–15 business days after your order has been processed.
Please note that delivery times are estimates and may vary depending on your location, shipping carrier, customs clearance, weather, or other circumstances outside our control.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing tracking information when available.
Please allow some time for tracking information to become active after the order has been shipped.
Delayed or Lost Orders
If your order has not arrived within the estimated delivery timeframe, please contact us so we can assist you.
We are not responsible for delays caused by shipping carriers, customs, incorrect delivery information, severe weather, or other circumstances beyond our control.
Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information at checkout.
If you provide an incorrect or incomplete address, please contact us as soon as possible. We will do our best to assist, but we cannot guarantee that the shipping address can be changed after the order has been processed.
Customs and Import Duties
For international orders, customs duties, taxes, or other import fees may apply depending on the destination country.
Any such charges are the responsibility of the customer unless otherwise stated at checkout.
Contact Us
If you have any questions regarding shipping or your order, please contact us through the contact information provided on our website.